Signiant Support

Windows Manager Install Fails with SigSystemAsUser Error Print


Problem

When installing the Windows Signiant Manager, the database component may fail to install on some systems with a message dialog titled: SIGSystemAsUser.

Solution

On Windows 2003 and later, the Secondary Logon service must be running before the installer is started. This service allows a process to invoke a command as another user. The installer relies on this capability to install the Postgres database.

Additional Information

The service can be set back to its original state (Disabled or Stopped) once the installation is complete.