Signiant Support

Windows Manager Install Fails with initdb Error Print


Problem

When installing the Windows Signiant Manager, the database component may fail to install on some systems with a return code of 1 for the initdb command:

SIGSETUP: Calling: "C:\Program Files\Signiant\Mobilize\db\pgsql\bin\initdb" --locale=C --auth=trust --pgdata="C:\Program Files\Signiant\Mobilize\db\pgsql\data"
SIGSETUP: System call returned: 1

Solution

If the security on the install drive (C in this case) is locked down so that a normal user account does not have access, the database install will fail.

Setting access on the C drive to Everyone can Read and Execute (this folder only) corrects the above problem.