Signiant Support

Windows Installer Fails with Error Code -#### Print


Problems

While running the Windows installer, the Installshield installer prematurely exited with code -####. A very truncated sigsetup.log file is created that displays:

8-5-2008-14:12:05 SIGSETUP: Registry indicates DEP settings have NOT been modified.

Resolution

In some cases having DEP enabled can cause the Installsheild installer to crash with a -#### exit code.
Even though the log shows that DEP may be disabled double check in the My Computer -> Advanced -> Performance -> Settings -> Date Execution Prevention screen that Turn on DEP for essential Windows programs and services only is selected. If not make the selection and reboot the machine.

Additional Information

Error codes appearing for this situation include but are not limited to the following:

- 5011