Signiant Support

Flight Transfer may report "AUTHORIZATION ERROR" with seemingly valid keys Print


Symptom:

When using sigcli command line of the Managers and Agents Workflow you may see the following in the log after a failed transfer:
​This error is commonly seen when the Access Key or Secret is invalid.
Log: [ 0e935a3b-5b79-4276-ac9a-0a65dc133095 ] Transfer state assigned to 8 from exit code 33.
Log: [ 0e935a3b-5b79-4276-ac9a-0a65dc133095 ] Transfer FAILURE: AUTHORIZATION ERROR.

Your keys all may be valid and even the API Key will read as valid

Log: [ 0e935a3b-5b79-4276-ac9a-0a65dc133095 ] API Key validation complete.

Solution:

If your three keys are in-fact valid you may be using an older API Key that has a Secret Key attributed to it.


Revoke this key and generate a new one and do not activate the Secret Key.
Re-run the job and you will likely find it successful.