Signiant Support

Securing Manager+Agents With SSL and TLS Print


To provide secure communication between Manager and your Agents, Manager uses a secure communication protocol either over Secure Socket Layer (SSL) or, for newer versions of Signiant’s software, Transport Layer Security (TLS).

Your communication protocol should be set to the most highest version possible in order to ensure your data transfers securely.

SSL/TLS Version Minimum Software Version
SSL3 10.x
TLS 1.0 (Default) 11.4
TLS 1.1 12.1
TLS 1.2 13.0

Setting your TLS level

In order to set your TLS level, you must use the command line to run a script which will set your SSL/TLS version and restart your JBoss web server to apply the upgrade.

To set your TLS level, you must use the setMinimumSslVersion.pl script, specifying ssl3, tls1, tls1.1, or tls1.2 as a parameter.

Windows

  1. Using the command prompt, navigate to your Signiant directory.
  2. Navigate to \Signiant\Mobilize\bin\perl\bin\
  3. Use the command prompt to run the setMinimumSslVersion.pl script in the C:\Program Files\Signiant\bin folder:
    perl ..\..\setMinimumSslVersion.pl {version}
    
  4. Confirm the change, and wait for your processes to restart.

Once the script finishes, your Manager will use your preferred SSL/TLS version to communicate with Agents.

Linux

Note: You must run the following procedure as root.

  1. Using the terminal, navigate to `/usr/signiant/dds/bin/perl/bin
  2. Run the setMinimumSslVersion.pl script located in /usr/signiant/dds/bin/:
    $ perl ../../setMinimumSslVersion.pl {version}
    
  3. Confirm the change, and wait for your processes to restart.

Once the script finishes, your Manager will use your preferred SSL/TLS version to communicate with Agents.